Overview
The General Data Protection Regulation (GDPR) gives you control over your personal data. This page explains your rights and how to use them.
At Quillovia, we respect your privacy. We process minimal data and give you full control over it.
These rights apply to all users, regardless of location. We follow GDPR standards for everyone.
Data Controller
The data controller for quillovia.com is:
As data controller, we decide how and why your data is processed. We are responsible for keeping it safe.
Your Rights Summary
Under GDPR, you have these rights:
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your data
Restriction
Limit how we process your data
Portability
Get your data in a usable format
Objection
Object to certain processing activities
Right of Access
You can ask us what personal data we hold about you. We will provide:
- A copy of your personal data
- Why we process it
- Who we share it with
- How long we keep it
- Where we got it from
We provide this information free of charge. We will respond within 30 days.
To make a request, email us at support@quillovia.com with "Data Access Request" in the subject line.
Right to Rectification
If your data is wrong or incomplete, you can ask us to fix it. This includes:
- Correcting spelling errors
- Updating outdated information
- Adding missing details
Tell us what needs changing and we will update it promptly.
Email support@quillovia.com with "Data Correction Request" in the subject.
Right to Erasure
Also known as the "right to be forgotten". You can ask us to delete your data when:
- You withdraw consent
- We no longer need the data
- You object to processing
- We processed data unlawfully
Some data may be kept for legal reasons. We will tell you if this applies.
To request deletion, email support@quillovia.com with "Data Deletion Request" in the subject.
Right to Restriction
You can ask us to limit how we use your data. This applies when:
- You dispute the accuracy of data
- Processing is unlawful but you prefer restriction over deletion
- We no longer need the data but you need it for legal claims
- You have objected and we are verifying our grounds
While restricted, we will only store the data. We will not process it further without your consent.
Right to Portability
You can request your data in a common, machine-readable format. This lets you:
- Move your data to another service
- Keep a personal copy
- Use the data as you wish
This applies to data you gave us and that we process automatically.
We will provide data in JSON or CSV format. Request this at support@quillovia.com.
Right to Object
You can object to certain types of data processing. This includes:
- Direct marketing
- Profiling for marketing
- Processing based on legitimate interests
When you object, we will stop processing unless we have compelling reasons to continue.
For marketing, we will always stop when asked. No questions asked.
Withdrawing Consent
Where we rely on your consent to process data, you can withdraw it at any time.
How to withdraw consent:
- Cookies: Use our cookie settings or clear your browser cookies
- Contact data: Email us to opt out
- All data: Request full deletion
Withdrawing consent does not affect processing done before withdrawal.
To withdraw consent, email support@quillovia.com.
Contact Us About GDPR
For any GDPR-related requests or questions:
Email: support@quillovia.com
Subject line: Include "GDPR Request" for faster handling
Response time: Within 30 days
Please include:
- Your full name
- Email address you used with us
- Clear description of your request
- Any relevant details
We may ask for ID verification to protect your data from unauthorised access.
Complaints
If you are unhappy with how we handle your data, you can complain to your local data protection authority.
In Australia, contact the Office of the Australian Information Commissioner (OAIC).